Saturation was reached after a total of 15 interviews were conducted with heath care providers. Of these, 12 were nurses working with PLWH on a day- to-day basis while three 3 were clinic managers. More information on the informants is available on Table 1 Three major themes emerged from the analysis.

Theme one showed HCPs had good knowledge on nutritional requirements for PLWH. They demonstrated good communication skills and adequate counselling skills that were necessary for addressing concerns on nutrition from their clients.

“adequate nutrition, which means consumption of a balanced healthy diet, is vital for health and survival for all individuals particularly our clients living with HIV. We make sure to assess their nutrition status on each visit and provide relevant message to them regarding their diet”.

Theme two revealed HCPs perceived a lack of resources to be the major challenge faced in nutritional management of their clients. From their responses, it also emerged that health care facilities experienced a shortage of information, education, and communication (IEC) materials, necessary resources for providing nutrition education to PLWH.

‘‘while many resources have been allocated to diagnosis and treatment, I feel the aspect of nutrition is neglected. I would say policy makers have to shift focus to improving quality of life for people living with HIV and nutritional support is the first step. The last report showed that we are doing well on 90-90-90.’’

‘‘at our health facility we provide only the sosoma porridge but unfortunately it is not for all patients because we have limited sponsors. Now we have one main sponsor to our clients supporting nutrition. Sometimes the government provides for only the pregnant women and those with severe malnutrition. In addition, for the sponsor, support is limited to those as special cases identified by health care provider and Ubudehe categories.’’

From theme three, it emerged that from HCPs experiences, food insecurity and lack of feeding supplements as main causes of malnutrition among PLWH in Kigali, Rwanda. Under the same theme, a sub- theme exposed the cycle of poor nutrition leading to poor health that in turn leads to PLWH unable to seek employment and afford food. Not surprisingly, HCPs reported that in their experience PLWH who had disclosed their HIV status to family members tend to receive more nutritional support from family members that their counterparts who would have not yet disclosed. ‘‘in my experience, I have never encountered a client who told me they do not eat any food item because it is considered to be for the low class people.

In fact, I think majority of the clients actually do not have adequate food to eat. This is a serious issue. I would call on MoH Ministry of Health to see how they can help us to do fund food supplements at all health centers in Rwanda so that all people living with HIV/ AIDS may get it accordingly as it help them while taking the ARVs”.

‘‘One of the main factor that affects their nutritional status is availability of the food for our clients are, some even report lack of energy for doing some physical work so you see unemployment issues are common among them”.

Based on the findings of the study, the HCPs had good knowledge on nutritional requirements for PLWH. They demonstrated good communication skills and adequate counselling skills that were necessary for addressing concerns on nutrition from their clients. A study, which was carried out by Weldegebrealet al. noted that some of the main nutritional issues for PLWH include healthful dietary principles and food safety 30. As a result, HCPs should be in a position to have solid knowledge on the nutritional requirements of their clients. Earlier work done by 31 also substantiate the finding of the current study which revealed the huge role of communication in the continuum of HIV care and treatment.. The study generally noted that health communication is capable of improving HIV treatment, care, and prevention. Similar findings have been reported by Walsh et al. 32. HCPs charged with dissemination of information concerning various nutritional aspects to PLWH should thus use effective communication strategies to ensure that the messages are delivered. This is similar to the findings of a 2014 case report by Storey et al. 33. Further, In Uganda, a study by Bukusuba et al. noted that support groups of the PLWHA are effective strategies, which can be used for the communicating nutrition information and for the implementation of various projects, which are linked to nutrition 34.

The findings of the study also revealed HCPs perceived lack of resources as one of the major challenges faced in nutritional management of their clients. The study noted that health care institutions experienced a shortage of IEC materials and other resources necessary for providing nutrition education to PLWH. Similar findings have been demonstrated by studies carried out in Iran and Lesotho 3536. For instance, the findings of a study, which was done by Hamzeh et al. noted that inadequate food intake because of limited resources is one of the main causes of malnutrition among PLWH in Kermanshah, Iran 35. In a separate study, which was carried out by Koto and Maharaj 36, the findings indicated that poor infrastructure, as well as shortage of supplies in various healthcare organizations in Lesotho have significantly hindered the HCPs from carrying out their duties in an effective manner. The study also noted the heavy workload, as well as the severe time constraints that put huge stress on HCPs and in particular those working with PLWH. In Mozambique, Jaiantilal et al. also noted that the healthcare institutions grapple with various work environment barriers, which are linked to limited resources 37. In this qualitative study, HCPs cited high patient load, time constraints, as well as frequent staff turnover 37. In China, Laiyi Kang 38 also noted that lack of adequate resources is a key hindrance when it comes to HCPs carrying out their works. It can thus be concluded that lack of adequate resources at health care facilities to support nutritional management of PLWH is a key challenge. This calls for adequate resource allocation to ensure improved health outcomes for PLWH.

The current study also noted that based on the HCPs experiences, food insecurity and lack of feeding supplements were noted to be the main cause of malnutrition among PLWH in Kigali, Rwanda. This is similar to the findings of the study, which was done by Anema, which noted that food insecurity is a huge barrier when it comes to nutritional management of PLWH 39. The study noted that various nutrition interventions should be integrated into HIV/AIDS treatment and care programs. This is consistent with calls from other scholars in Senegal 14 and Zimbabwe 13. There is need to address food insecurity among PLWH to improve health outcomes 1240.